Customer Support

When running the program you can press F1 at any time to see relevant help. There are also some online video/PDF tutorials, our YouTube tutorial video channel and a PDF Help document.

If you have a question please check the Frequently Asked Questions page first. On Crossword Compiler's Help menu there is also an AI-powered Help Assistant that can answer questions in any language.

YouTube videos Tutorials
Updates Users' page
General Email

Ordering

To pay by credit card or PayPal please see the main ordering page; there is also an option to pay by wire transfer.

For questions about ordering, please contact us at the email address given above.

Lost orders / computer failures

Please make a backup of your license number and download details as soon as you order, as instructed on the download page. If you have a problem with your computer, you can re-install using the original download files or re-download if required. Please note that if you lose your order details we will not in general be able to replace the program for you; however, we will try to re-send your details - see the re-download request form.

Affiliate Program

Please see the affiliates page for details.

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